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Frequently Asked Question

For any inquiry from customers, we will give a professional and reasonable quotation at a fast speed.

  • Q. How soon can we get a reply after we send you an inquiry?

    In working days, we will reply to you within 12 hours after receiving the inquiry.
  • Q. Are you a direct manufacturer or a trading company?

    We are manufacturers.
  • Q. What products can you provide?

    We are a faucet manufacturer.
  • Q. Can you make customized products?

    Yes, we can make customized products. We develop and produce products based on drawings or samples provided by customers.
  • Q. How many employees does your company have and how many technicians are there?

    The company has more than 100 employees, including more than 10 professional and technical personnel
  • Q. How does your company guarantee product quality?

    First of all, we will have corresponding inspections after each process. For the final product, we will do 100% full inspection according to customer requirements and international standards;
  • Q. What is the payment method?

    When quoting, we will confirm the transaction method with you, FOB or other methods. When mass production, we usually pay 30% advance payment first, and then pay the balance after seeing the bill of lading. Most of our payment methods are T/T.
  • Q. How to deliver goods to customers?

    Usually we ship by sea, because we are in Taizhou and we are very close to Ningbo Port, so it is very convenient to export by sea. Of course, if the customer’s cargo is urgent, we can also ship it by air.
  • Q. Where are your goods mainly exported?

    Our products are mainly exported to more than 20 countries including France, Spain, Italy, Britain, Portugal, Poland, Uruguay, Chile and Argentina.

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